museum policies

Welcome

The Catacombs of Neto is committed to providing memorable experiences to every visitor (both on-site and online) and to safeguarding and preserving the art it presents. The policies outlined here, including on photography are in place to ensure that the Museum can deliver on its commitments to the art and the community; please read these carefully.

Visiting the Museum

When visiting the Museum, please respect a few simple rules:

  • Please keep an arm’s length away from the artwork and refrain from touching: The oil from your hands is damaging.

  • No food, beverages, or gum are permitted in the galleries.

  • No backpacks, large bags, or umbrellas are permitted in galleries.

  • Strollers are welcome in the galleries.

  • No pens or markers: Sketching in the galleries is welcome, but with pencil only.

  • Please silence your cell phones.

  • Please be watchful of small children.

  • Please be kind to Museum staff and each other. Respect the directions of the staff, as well as any gallery closures.

  • If, after making your reservation and prior to your museum visit, you become ill or learn that you have been exposed, please contact us at to reschedule your visit or arrange a refund.

Photos

  • No Flash, monopods, tripod or large camera bags.

  • Photography of the Catacombs of Neto Art Museum collection is permitted for private, non-commercial use.

Prepare for Your Guided Tour to The Catacombs of Neto

Before the Visit

  • SCHEDULE TRANSPORTATION well in advance. Account for the appropriate travel time to begin the tour at the confirmed time.

  • RECRUIT CHAPERONES at a ratio of at least one teacher/adult for each group. ORGANIZE GROUPS of students to match the number of docents indicated in the conformation email and create student nametags.

  • INTRODUCE TOUR THEME and visitor guidelines to students and chaperones. (See student and chaperone guidelines attached.)

  • SUBMIT PAYMENT and final headcount, including students and chaperones, two weeks in advance to the Tour Administrator.
    Check by Mail: Milwaukee Art Museum Attn.: Group Tours 700 N. Art Museum Drive Milwaukee, WI 53202
    Credit Card by Phone: 414-224-3842

  • RESCHEDULE OR CANCEL at least 1 full week prior to your visit by contacting the Tour Administrator.

  • EATING: The Museum does not have facilities for students to eat indoors. Keep large bags and lunches on the bus if possible.

Arrival and Entrance

  • ARRIVE at the Museum’s group entrance within 15 minutes of the scheduled time, unless otherwise directed. Late arrivals up to 15 minutes will have a shortened tour. Groups more than 15 minutes late will have a self-guided tour. Please report any schedule changes to the Tour Administrator.

  • WAIT on the bus until a staff member or docent greeter guides groups off and pairs them with a docent educator.

  • PARK buses and personal vehicles will be subject to parking rates at nearby garages.

Student and Chaperone Guidelines

Student Guidelines

  • STAY TOGETHER The Museum is a big place. Stay with your group and follow the docent’s and chaperone’s directions.

  • PROTECT THE ART Stay an arm’s length away from art, glass cases, and walls. Please leave backpacks, food, drinks, gum, pens, and markers on the bus or at the entrance.

  • BE KIND Listen to docents, chaperones, and classmates. Walk with your group and use inside voices.

  • BE CREATIVE Ask questions and share ideas. Use a pencil to draw or write in a sketchbook.

Chaperone Guidelines

  • Stay Together and Keep your group together. Help students follow the docent’s lead and directions.

  • Protect the Art Stay an arm’s length away from art, glass cases, and walls. Take pictures without flash. Leave food, drinks, gum, and large backpacks on the bus or at the entrance.

  • Monitor Behavior Remind students to show respect for each other and other visitors by using inside voices and walking through the galleries.

  • Be Engaged Tuck cell phones away and be present with the group.

  • Encourage students to ask questions and share ideas. Answer questions and share your ideas in conversation too!

  • Encourage Creativity Pencils and sketchbooks are encouraged. Please leave pens and markers on the bus or at the entrance. Ask for Help Security and Visitor Service staff can help if you need assistance with directions, first aid, or lost and found.

Accommodations and Accessibility

  • The Museum is wheelchair and stroller accessible.

  • Service animals are welcome. Bilingual tours are available if requested six weeks in advance.

  • Please indicate any specialized information or assistance needed when booking a tour.